The Mitel 6930 phone is a state-of-the-art communication device designed to enhance productivity in any office environment. With its advanced features, user-friendly interface, and exceptional audio quality, the Mitel 6930 is ideal for professionals who require efficient communication tools. This manual provides an in-depth overview of the Mitel 6930, covering its features, setup process, usage instructions, troubleshooting tips, and maintenance guidelines.
Features of the Mitel 6930 Phone
The Mitel 6930 phone comes equipped with a wide array of features that cater to the needs of modern business communication. Some of the key features include:
1. High-Definition Audio
- The Mitel 6930 utilizes HD voice technology, ensuring crystal-clear sound quality during calls.
- It incorporates noise-cancellation technology that minimizes background noise, making conversations more intelligible.
2. Large Display
- The phone features a 4.3-inch color display that provides clear visibility of information.
- The screen is customizable, allowing users to personalize their interface according to their preferences.
3. Programmable Keys
- The device includes multiple programmable keys that can be assigned to frequently used functions, such as speed dial, call transfer, or conferencing.
- Users can easily access their most-used features with the touch of a button.
4. Wideband Codec Support
- The Mitel 6930 supports multiple wideband codecs, enhancing audio quality during VoIP calls.
- This feature allows for better clarity and understanding, which is crucial in business communications.
5. Connectivity Options
- The phone offers dual Gigabit Ethernet ports, enabling high-speed network connections.
- It includes a USB port for connecting accessories like headsets or charging mobile devices.
Setting Up the Mitel 6930 Phone
Setting up the Mitel 6930 phone is a straightforward process. Follow these steps to get your device up and running:
1. Unboxing and Initial Setup
- Carefully unbox the Mitel 6930 phone and remove all protective packaging.
- Place the phone on a stable and flat surface, such as a desk or workstation.
2. Connecting the Power Supply
- Connect the power adapter to the back of the phone.
- Plug the other end of the power adapter into an electrical outlet.
3. Connecting to a Network
- Use an Ethernet cable to connect the phone to your network router or switch.
- Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to the network device.
4. Initial Configuration
- Once powered on, the phone will automatically boot up and connect to the network.
- Follow the on-screen prompts to complete the initial configuration, including language selection and network settings.
5. Firmware Updates
- It is advisable to check for firmware updates after initial setup.
- Navigate to the settings menu to check for and install any available updates for optimal performance.
Using the Mitel 6930 Phone
Once set up, using the Mitel 6930 phone is intuitive. Here are some of the primary functions and how to access them:
1. Making and Receiving Calls
- To make a call, simply lift the handset or press the speakerphone button.
- Dial the desired number using the keypad and press the “Call” button.
- To answer an incoming call, lift the handset or press the “Answer” button on the screen.
2. Using the Programmable Keys
- Programmable keys can be set up through the settings menu.
- Assign frequently used contacts or functions to these keys for quick access.
3. Accessing Voicemail
- Press the “Voicemail” button or navigate to the voicemail icon on the display.
- Follow the instructions to listen to messages or change settings.
4. Conference Calling
- To initiate a conference call, call the first participant and then press the “Conference” button.
- Dial the second participant and press the “Conference” button again to merge the calls.
5. Adjusting Volume and Mute
- Use the volume buttons located on the side of the phone to adjust the audio level during a call.
- Press the “Mute” button to silence your microphone when needed.
Troubleshooting Common Issues
Despite its advanced technology, users may encounter some common issues with the Mitel 6930 phone. Here are some troubleshooting tips:
1. No Power
- Ensure that the power adapter is securely plugged into both the phone and the electrical outlet.
- Try using a different power outlet or adapter if the phone does not power on.
2. Poor Call Quality
- Check your network connection and ensure that you have sufficient bandwidth.
- Make sure that the phone is not placed near other electronic devices that may cause interference.
3. Unable to Connect to Voicemail
- Verify that the voicemail service is properly configured in your settings.
- Contact your system administrator if you are still unable to access voicemail.
4. Firmware Issues
- If the phone is unresponsive, try performing a soft reset by unplugging the power supply and plugging it back in.
- Ensure that the latest firmware is installed to minimize bugs and enhance functionality.
Maintenance of the Mitel 6930 Phone
To ensure optimal performance and longevity of the Mitel 6930 phone, regular maintenance is essential. Here are some maintenance tips:
1. Cleaning
- Regularly clean the phone using a soft, damp cloth. Avoid using harsh chemicals.
- Clean the screen and buttons to maintain visibility and responsiveness.
2. Software Updates
- Stay informed about software updates from the manufacturer. Regular updates can improve performance and security.
- Schedule updates during off-hours to minimize disruption.
3. Backup Configuration
- Periodically back up your phone configuration settings. This can help restore settings in case of a reset.
- Use the built-in backup feature in the settings menu.
4. Check Connections
- Regularly inspect cables and connections for wear and tear.
- Replace any damaged cables promptly to prevent connectivity issues.
Conclusion
The Mitel 6930 phone is a powerful tool that enhances communication in the workplace. With its advanced features, user-friendly design, and high-quality audio, it stands out as a reliable option for businesses of all sizes. By following the guidelines in this manual, users can efficiently set up, use, troubleshoot, and maintain their Mitel 6930 phone, ensuring that they get the most out of this exceptional device. Whether you are making calls, participating in conferences, or managing voicemail, the Mitel 6930 phone is equipped to meet your communication needs effectively.
Frequently Asked Questions
What is the Mitel 6930 phone used for?
The Mitel 6930 phone is primarily used for VoIP communication, offering features like high-definition audio, advanced call handling, and integration with various business applications.
Where can I find the Mitel 6930 phone manual?
The Mitel 6930 phone manual can be found on the official Mitel website under the support section, or by searching for 'Mitel 6930 manual PDF' in your preferred search engine.
How do I reset the Mitel 6930 phone to factory settings?
To reset the Mitel 6930 phone, go to the settings menu, select 'Admin Settings', input your admin password, and choose 'Reset to Factory Defaults'. Confirm the action to complete the reset.
What should I do if my Mitel 6930 phone is not connecting to the network?
If your Mitel 6930 phone is not connecting to the network, check the Ethernet cable connection, ensure your network settings are correct, and restart the phone. If issues persist, consult your IT support.
Can I customize the ringtone on my Mitel 6930 phone?
Yes, you can customize the ringtone on the Mitel 6930 phone by navigating to the settings menu, selecting 'Ringtone', and choosing from the available options.
How do I set up a conference call on the Mitel 6930 phone?
To set up a conference call on the Mitel 6930 phone, make the first call, then press the 'Conference' button, dial the second participant, and press 'Conference' again to join all parties.
What are the key features of the Mitel 6930 phone?
Key features of the Mitel 6930 phone include HD voice quality, a large color display, programmable keys, Bluetooth connectivity, and support for multiple lines.
How do I update the firmware on my Mitel 6930 phone?
To update the firmware on your Mitel 6930 phone, access the web interface of the phone, navigate to the firmware update section, and follow the prompts to download and install the latest firmware.
Is the Mitel 6930 phone compatible with third-party applications?
Yes, the Mitel 6930 phone is compatible with various third-party applications, especially those that support SIP protocols, allowing for enhanced functionality and integration.
